Zhone 3821Plus User's Guide Page 108
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- Table of contents
- TROUBLESHOOTING
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COMSPHERE 3821Plus Modem
6-2 January 1999 3821-A2-GB20-40
NOTE
If a connection is not established
between a local COMSPHERE
modem and a remote 3821
Plus
modem, the LCD displays Remote
Mode Fail – No Circuit. Press any
key to return to the Top Level
menu, and dial again.
If the remote modem accepts the password and the
entry is successful, the Top-Level menu of the remote
modem appears on the local modem’s LCD. An
appears
in the upper right-hand corner indicating that what is
displayed on your LCD is actually the Top-Level menu of
the remote 3821Plus modem.
F1
Online : 28.8
Control ExitRem
F2
F3
The Top-Level menu of the remote 3821Plus modem is
similar to the local COMSPHERE modem with the
following exceptions:
• The Modem Select branch (mdma, mdmb, mdmc)
is displayed, but cannot be used to select modems.
The modem under remote control is shown in
uppercase characters.
• Change Directory is the only function available
under the Call Setup branch.
• Self-Test and Local Analog Loop do not appear
under the Test branch when using the secondary
channel. When using the primary channel, the Test
branch does not appear.
• In the Control branch, Make Busy is not available.
• The Security Branch is not available.
• Exit Remote replaces Remote on the local modem’s
LCD.
495-13082a-02
Call_Setup Control
Test
Configure
ExitRem
Status
(Modem Status)
MDMA mdmb mdmc
To return to local modem operation, select ExitRem.
Any changes made to configuration options while using
the Remote branch are not saved until you exit the
Remote branch.
The following conditions can cause Remote Access to
fail:
• The local modem is not able to communicate with
the remote modem because of a poor dial network
or leased-line connection, or the remote modem is
not a 3821Plus modem. If this is the case, the status
message No Response appears on the LCD.
• If a connection is established but the remote
modem’s Access from Remote configuration option
is disabled, then the status message Access
Disabled appears on the LCD.
• If a connection is established but the wrong
password is stored, the status message Password
Invalid appears on the LCD.
- COMSPHERE 1
- Important Safety Instructions 3
- United States 5
- United Kingdom 6
- Ringer Equivalence Number 6
- Connection to Leased Lines 6
- All European Countries 7
- Safety Notice 7
- Restrictions 7
- Table of Contents 9
- COMSPHERE 3821Plus Modem 10
- Table of Contents 11
- Objectives and Reader 13
- Assumptions 13
- How to Use This Manual 13
- Related Documents 14
- Introduction 15
- Status Indicators 16
- Table 1-1 17
- Color Indicates 17
- SDCP Operation 18
- Modem Installation 19
- 495-14797 22
- Front Panel 22
- 495-14800 22
- 496-14801-01 23
- 495-14829 24
- SDCP Menus 27
- Menu Structure 28
- Modem Status Messages 29
- SDCP Menus 31
- Modem Select Branch 33
- Quick Configuration Display 33
- Call Setup Branch 35
- Change Directory 36
- Entering Telephone Numbers 36
- Status Branch 37
- Identity 38
- 494-14855 39
- Local Digital Loop 40
- Remote Digital Loop 40
- Configure Branch 41
- Configure 42
- DTE Interface 44
- Table 3-4 45
- (1 of 6) 45
- (2 of 6) 46
- (3 of 6) 47
- (4 of 6) 48
- (5 of 6) 49
- (6 of 6) 50
- DTE Dialer 51
- Table 3-5 52
- Line Dialer 56
- Table 3-6 57
- (2 of 4) 57
- (3 of 4) 58
- (4 of 4) 59
- Dial Line 60
- Table 3-7 61
- Leased Line 63
- Table 3-8 64
- V.42/MNP/Buffer 65
- Table 3-9 66
- Table 3-11 72
- Control Branch 73
- Clone To Remote 74
- To Local via DTE 74
- Remote Branch 75
- This page intentionally left 76
- AT Commands and S-Registers 77
- Command Guidelines 78
- AT Command List 78
- ATDT9,5551234 79
- Table 4-1 80
- (2 of 13) 80
- AT Commands 80
- (3 of 13) 81
- (4 of 13) 82
- (5 of 13) 83
- (6 of 13) 84
- D D 85
- (9 of 13) 87
- (10 of 13) 88
- (11 of 13) 89
- (12 of 13) 90
- (13 of 13) 91
- S-Register List 92
- (2 of 10) 93
- (3 of 10) 94
- (4 of 10) 95
- (5 of 10) 96
- (6 of 10) 97
- (7 of 10) 98
- (8 of 10) 99
- Table 4-2 100
- (9 of 10) 100
- S-Registers 100
- (10 of 10) 101
- Recovering AT Commands 102
- Initialization Strings 103
- Fax Operation 105
- Remote Access 107
- 495-13082a-02 108
- Security 109
- Originate Security 110
- Answer Security 110
- Callback Security 111
- Security Branch 111
- EditPassWdTable 112
- Select Index 112
- Table 7-1 113
- (2 of 2) 113
- Set Answer Sec 114
- Set Orig Secur 115
- Set CallBack Sec 115
- " Procedure 116
- Security Configuration 117
- Table 7-5 118
- (2 of 3) 118
- (3 of 3) 119
- SDCP Menu Tree 121
- 98-14848-01 122
- 98-14849-01 123
- 495-14850 124
- Result Codes 125
- Table B-1 126
- Troubleshooting 129
- Table C-5 131
- (1 of 2) 131
- Modem – VF Connection 131
- Automatic Firmware 133
- Download 133
- Technical Specifications 135
- Table D-1 136
- Model 3821 136
- Technical Specifications 136
- Specifications Description 136
- Pin Assignments 137
- JM8 to RJ11 Crossover Cable 138
- NIM Cable Pin Assignments 139
- Overview 141
- Call Request Commands 142
- Call Response 142
- Call Connecting (CNX) 143
- Incoming Call (INC) 143
- Disregard Incoming Call (DIC) 143
- Connect Incoming Call (CIC) 143
- Command Response 144
- Equipment List 147
- Configuration Options by 149
- Country Code 149
- Table H-1 150
- (1 of 5) 150
- (2 of 5) 151
- (3 of 5) 152
- (4 of 5) 153
- (5 of 5) 154
- Table H-2 155
- Glossary 161
- Glossary 163
- 00282600 175
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