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3-493821-A2-GB20-40 January 1999
Automatic Firmware
Download
New releases may be available for the 3821Plus
modem. The latest 3821Plus firmware is avaiable at no
charge from the Automatic Firmware Download Center.
Refer to page A in the front of this document for contact
information.
To download the firmware, your modem must be
configured for dialing. Save your modem’s current
configuration to the Customer 1 or Customer 2 memory
area, and load the Async Dial factory template. (See
Configure Branch, page 3-15, for information about
saving and changing configuration options.)
Using your 3821Plus modem, dial the Automatic
Firmware Download Center at 1-727-530-7026. You may
use any dialing technique (SDCP Dial, AT command, or
V.25bis Call Request).
If you have a DTE (a terminal or PC) attached to your
modem, informational messages are displayed on it
when the modem is connected. These show the amount
of time the download will take.
However, a DTE is not required. The download
begins without any operator action. When the download
begins, the SDCP displays download status messages
with the data bank number, current block being loaded,
and the total number of blocks. There are two data
banks.
If the modem connects at 14,400 bps, the download
takes about 10 minutes. When the download is complete,
the modem resets itself and displays a normal status
message (such as Idle:33.6).
Reload your configuration options from the
Customer 1 or Customer 2 memory area that you saved
them to.
Download Failure
If the download is interrupted, the modem is left in a
state in which it can only be used to make or receive a
call for a download.
If an interruption occurs and your modem is left in
this state, repeat the download process by directing the
modem to dial the Automatic Firmware Download
Center. (See Call Setup Branch, for information about
dialing a number using the SDCP.) If you are unable to
complete the download, your service representative for
assistance.
Remote Branch
The Remote branch is described in Chapter 6,
Remote Access.
Security Branch
The Security branch is described in Chapter 7,
Security.
- COMSPHERE 1
- Important Safety Instructions 3
- United States 5
- United Kingdom 6
- Ringer Equivalence Number 6
- Connection to Leased Lines 6
- All European Countries 7
- Safety Notice 7
- Restrictions 7
- Table of Contents 9
- COMSPHERE 3821Plus Modem 10
- Table of Contents 11
- Objectives and Reader 13
- Assumptions 13
- How to Use This Manual 13
- Related Documents 14
- Introduction 15
- Status Indicators 16
- Table 1-1 17
- Color Indicates 17
- SDCP Operation 18
- Modem Installation 19
- 495-14797 22
- Front Panel 22
- 495-14800 22
- 496-14801-01 23
- 495-14829 24
- SDCP Menus 27
- Menu Structure 28
- Modem Status Messages 29
- SDCP Menus 31
- Modem Select Branch 33
- Quick Configuration Display 33
- Call Setup Branch 35
- Change Directory 36
- Entering Telephone Numbers 36
- Status Branch 37
- Identity 38
- 494-14855 39
- Local Digital Loop 40
- Remote Digital Loop 40
- Configure Branch 41
- Configure 42
- DTE Interface 44
- Table 3-4 45
- (1 of 6) 45
- (2 of 6) 46
- (3 of 6) 47
- (4 of 6) 48
- (5 of 6) 49
- (6 of 6) 50
- DTE Dialer 51
- Table 3-5 52
- Line Dialer 56
- Table 3-6 57
- (2 of 4) 57
- (3 of 4) 58
- (4 of 4) 59
- Dial Line 60
- Table 3-7 61
- Leased Line 63
- Table 3-8 64
- V.42/MNP/Buffer 65
- Table 3-9 66
- Table 3-11 72
- Control Branch 73
- Clone To Remote 74
- To Local via DTE 74
- Remote Branch 75
- This page intentionally left 76
- AT Commands and S-Registers 77
- Command Guidelines 78
- AT Command List 78
- ATDT9,5551234 79
- Table 4-1 80
- (2 of 13) 80
- AT Commands 80
- (3 of 13) 81
- (4 of 13) 82
- (5 of 13) 83
- (6 of 13) 84
- D D 85
- (9 of 13) 87
- (10 of 13) 88
- (11 of 13) 89
- (12 of 13) 90
- (13 of 13) 91
- S-Register List 92
- (2 of 10) 93
- (3 of 10) 94
- (4 of 10) 95
- (5 of 10) 96
- (6 of 10) 97
- (7 of 10) 98
- (8 of 10) 99
- Table 4-2 100
- (9 of 10) 100
- S-Registers 100
- (10 of 10) 101
- Recovering AT Commands 102
- Initialization Strings 103
- Fax Operation 105
- Remote Access 107
- 495-13082a-02 108
- Security 109
- Originate Security 110
- Answer Security 110
- Callback Security 111
- Security Branch 111
- EditPassWdTable 112
- Select Index 112
- Table 7-1 113
- (2 of 2) 113
- Set Answer Sec 114
- Set Orig Secur 115
- Set CallBack Sec 115
- " Procedure 116
- Security Configuration 117
- Table 7-5 118
- (2 of 3) 118
- (3 of 3) 119
- SDCP Menu Tree 121
- 98-14848-01 122
- 98-14849-01 123
- 495-14850 124
- Result Codes 125
- Table B-1 126
- Troubleshooting 129
- Table C-5 131
- (1 of 2) 131
- Modem – VF Connection 131
- Automatic Firmware 133
- Download 133
- Technical Specifications 135
- Table D-1 136
- Model 3821 136
- Technical Specifications 136
- Specifications Description 136
- Pin Assignments 137
- JM8 to RJ11 Crossover Cable 138
- NIM Cable Pin Assignments 139
- Overview 141
- Call Request Commands 142
- Call Response 142
- Call Connecting (CNX) 143
- Incoming Call (INC) 143
- Disregard Incoming Call (DIC) 143
- Connect Incoming Call (CIC) 143
- Command Response 144
- Equipment List 147
- Configuration Options by 149
- Country Code 149
- Table H-1 150
- (1 of 5) 150
- (2 of 5) 151
- (3 of 5) 152
- (4 of 5) 153
- (5 of 5) 154
- Table H-2 155
- Glossary 161
- Glossary 163
- 00282600 175
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